Scope
The service provides general assistance only. It does not provide legal, medical, immigration, insurance, tax, financial, or mental-health advice, and it is not an emergency service.
Customer responsibility
You are responsible for accurate information, reviewing drafts, and making final decisions. The service never signs, consents, or authorizes payment for you.
Saved payment methods
Saving a payment method is optional and requires your choice inside Stripe Checkout. A saved method does not authorize an automatic charge. You must still review the displayed price and cancellation rules before each payment.
Fixed prices and quoted prices
Every service begins with a written message or voice note. Fixed-price services are charged in full through Stripe before scheduling. Services priced after review receive a reviewed price first; Stripe may then place a temporary authorization hold. A hold is not a completed charge and may later be captured, released, or refunded under the cancellation policy.
Cancellation and refunds
Cancel 24+ hours ahead for a full refund or free reschedule. Cancel within 24 hours and 50% of the paid amount is retained. Arriving 15 minutes or more late is a no-show: the appointment is forfeited and 100% is retained. These rules apply to every paid service, including weekend and emergency appointments. Banks may take several business days to show a refund or authorization release.
Prohibited uses
Do not use the service for fraud, impersonation, bypassing security, unlawful recording, professional consent, or emergency response.
Last updated: August 10, 2026